Last updated: 01/09/2026
Thank you for choosing MarketizeAI. We are committed to providing high-quality digital marketing and business growth services. Please read this Refund and Cancellation Policy carefully before engaging our services.
1. Refund Policy
All payments made to MarketizeAI are non-refundable by default.
Refunds may be considered only in exceptional situations, such as:
- The agreed service is not delivered at all
- There is a material deviation from the agreed scope of work
- The project is unreasonably delayed without prior communication or valid justification
We strongly advise clients to clearly understand service scope, timelines, and deliverables before making any payment to avoid disputes.
2. Cancellation Policy
- Once a project or service has started, cancellations are not permitted
- Our team allocates time, resources, and strategy immediately after confirmation
- Any cancellation request after service commencement will not be eligible for a refund
Clients may stop future services, but payments already made will not be reversed.
3. Service Review & Resolution
If you believe that the service delivered does not meet the agreed standards:
- Concerns must be raised within 7 days of service delivery
- We will review the issue and make reasonable corrections wherever applicable
If the issue cannot be resolved even after revisions, MarketizeAI may, at its discretion, consider partial compensation in rare cases. This decision will be final.
4. Dispute Resolution
We encourage clients to contact us directly to resolve any concerns amicably.
In accordance with applicable Indian consumer laws, clients may pursue legal remedies if a resolution cannot be achieved. MarketizeAI will cooperate fully to resolve disputes professionally and in good faith.
5. Force Majeure
MarketizeAI will not be held responsible for delays or non-performance caused by events beyond our control, including but not limited to:
- Natural disasters
- Government actions
- Internet or platform outages
- Technical failures
- Strikes or emergencies
In such cases, timelines may be adjusted, and both parties will work together to determine a reasonable course of action.
6. Policy Updates
MarketizeAI reserves the right to update or modify this policy at any time. Any changes will be posted on this page, and the revised policy will be effective from the date of publication.
7. Acknowledgment
By proceeding with payment and engaging our services, you confirm that you have read, understood, and agreed to this Refund and Cancellation Policy.
8. Paid Strategy / Consultation Calls
- All paid strategy or consultation calls are strictly non-refundable
- These calls are intended to assess business fit, feasibility, and strategic alignment
MarketizeAI reserves the right to cancel a scheduled call if:
- The business does not meet minimum criteria
- The service is not a suitable fit
- Incorrect or incomplete information is provided
In such cases:
- The call may be canceled
- No refund will be issued, even if canceled before the call time
Payment confirms your understanding that:
- The call is for evaluation purposes only
- Payment does not guarantee a service engagement
9. Contact Information
For any questions or clarifications regarding this policy, please contact us:
📧 Email: info@marqetizeai.com
🌐 Website: https://marketizeai.com/contact/